While we have tested all the products we recommend in thousands of homes, we don’t know what your house is made of. Make sure you always read the cleaning instructions on the label to check if a product is safe for your home. We love when you utilize our Cleaning Guides, but please recognize if you don’t read the fine print, you’re using our tips at your own risk. For the super boring lawyer version, click here.

The short answers: No, and 20 minutes, tops (although that depends entirely on the product and the surface). Unfortunately, we aren’t able to answer individual questions as we get a LOT—hourly. For deep dives into specific messes, visit our YouTube and Blog!

We are not currently accepting new or previous clients for cleaning service bookings. Thank you so much for your interest! To get that “professional clean” feeling yourself, check out our Purging and Moving Guides.

While products do the heavy lifting, the real secret is delegation! We can’t come to your house and scrub, but we can help you deputize your roommates or children. Grab our Kids Chore Charts or Tweens + Teens Bedroom Reset Guide to turn those kids into a tiny cleaning crew. It’s the best way to keep the house clean between your deep dives into our Cleaning Guides.

Follow the instructions in your inbox to download your purchase onto your mobile device or computer. If you’re having a harder time than when your sister-in-law spilt wine on the shag rug, then email us at [email protected].

Crap. Email us at [email protected] and we’ll get to the bottom of things.

You can shop our full collection of Digital Handbooks and Physical Guides here. You’ll receive a confirmation from House Work and a download link from Shopify.

Tip: Check your spam folder if it doesn’t arrive within 5 minutes.

Hey, neighbor. Since House Work is a Canadian company, we use CAD currency by default. If the content of your cart is displayed in CAD dollars, and you are outside of Canada, the conversion will be automatic with the payment method used (such as credit cards, etc).

Some things are out of our control, like grubby toddlers and conversion rates – which may apply for some payment options.

We’ll take care of it. Or rather, your credit card will. When you purchase, the amount will change from CAD to USD based on current exchange rates.

We accept Visa and MasterCard credit cards as well as ShopPay and PayPal. Unfortunately, we don’t take crisp one-dollar bills.

Ask and you shall receive. If you’re buying guides for your entire office or your book (ahem, wine) club, we are happy to reduce prices on our handbooks (both digital and physical) on bulk orders. Email [email protected] for all the dirty deets.

While we can’t tell you what you do, we’d prefer if you didn’t share them. Not only are they copyrighted books, but we worked our asses off to make them. They’re the same cost as a few Starbuck’s orders, so tell your filthy friends to get their own copies.

Save the PDF to your phone or computer for future reference. Avoid printing as we love the trees as much as we love the birds and the Febreze. But we also promote NOT dropping your phone in the toilet (yep, we have received that email). That’s part of the reason we created a WATERPROOF hardcopy version.

You can find all the super-important-but-kinda-boring information about shipping here. Please double (then triple) check that your address is correct. If you don’t receive your package or it gets returned to us due to an error in address, we are unable to offer a refund and are not responsible for costs of the replacement item.